Terms & Conditions

Effective October 4, 2026

These Terms & Conditions apply to services and text messages provided by Crewhand, operated by Joseph Roach, a sole proprietor based in Tennessee. By calling or texting a phone number we operate, you agree to these terms.

Pricing and taxes

Subscription prices are listed before tax. Applicable Tennessee state and local sales tax is added to each charge based on the customer's business location and shown on every receipt.

SMS Terms

Program description

When you call a phone number we operate and the call is not answered, you may receive a customer care text message asking how we can help. Replies you send are forwarded to the business owner, who responds personally. We do not send marketing or promotional messages.

How you opt in

You opt in by calling our phone number. When the call is not answered, an automated voice greeting plays before any text is sent. The greeting says, word for word:

"Thanks for calling Crewhand. Sorry we missed your call. We'll send you a text message at this number in response to your call so we can help with your request. Message and data rates may apply. Reply STOP to opt out."

The caller then receives a single text message in response to their call. We do not text anyone who has not called us first.

Message frequency and cost

Message frequency varies based on your conversation with us, typically one message per missed call plus replies to your messages. Message and data rates may apply according to your mobile plan.

Opting out

Reply STOP to any message to stop receiving texts. You will receive one final message confirming you have been unsubscribed. After that, you will not receive further messages unless you contact us again.

Getting help

Reply HELP to any message for help, or contact us at joseph.roach30@icloud.com or +1 (615) 808-8101.

Carriers

Mobile carriers are not liable for delayed or undelivered messages.

Privacy

See our privacy policy for how we handle your information. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.